Consumer Complaint Detail

LEXUS / RX330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003004120 Incident Date: Jun, 30 2003
Consumer's City: WALNUT Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTJGA31UX40 Date added to File: May, 23 2021
Date Complaint Received: Jan, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am leasing a 2004 lexus rx 330 fwd with about 20,000 miles on it. when i try to apply the throttle after slowing down there is a severe hesitation, usually followed by a sudden surge in power. at times there is an additional hesitation while the transmission is deciding what gear it should be in. this is especially noticeable while making a turn at an intersection, and especially dangerous if there are pedestrians in the intersection. i have had it to the leasing dealer (longo lexus) and they reprogrammed the transmission, which provided a temporary and partial fix. after a few weeks, aparently the transmission reprogrammed itself and the problem returned. i took the car to a second dealer and he said that they had many similar complaints about that driveline, but there was no factory fix. i called lexus customer service and they said the same. this problem began shortly after i got the car in april 2003 and still exists. if lexus truly wanted to fix this problem, it would have already been done. they need a push. *ak