Consumer Complaint Detail
FORD / CROWN VICTORIA / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003004128 | Incident Date: Jun, 22 2003 |
| Consumer's City: ORMOND BEACH | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 27 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While at work performing an alternator test on a 96 crown victoria with the 4.6 engine i was running the engine at 2000 rpm. there was a loud pop and then the engine compartment was filled with steam and hot coolant. i was almost scalded, as i was leaning over the engine to access the throttle linkage. the intake had cracked on the coolant runner behind the alternator about 2" wide. our shop had to replace the customer's intake manifold and could not charge the customer for the parts or labor because the customer blamed us for the damage. i believe that the customer should have been informed of this situation by ford motor company and the recall should cover more than just the "fleet use" vehicles. this is clearly a product durability/defect issue.*ak |