Consumer Complaint Detail

ACURA / ACURA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003004313 Incident Date: May, 19 2003
Consumer's City: COSTA MESA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACURA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:caliper
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HNYD18943H Date added to File: May, 23 2021
Date Complaint Received: Jan, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 19 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have an '03 mdx with just about 6k miles on it. around 4.2k we started noticing the thud. mostly just when we're breaking. so today my wife goes in and they are nice about it, but say it's "just the way the mdx is..." they give her some "service news" bulletin that says: "some brake click is normal - on any acura vehicle, clearance between the brake caliper brackets and the ends of the brake pad backing plates can cause the pads to hit the caliper brackets when you first apply the brakes in a new direction of travel (for example: backing up, applying the brakes, then driving forward and applying the brakes). the clicking you hear is a normal characteristic of the brake system; the clearance is there to allow for heat expansion an / or corrosion of the pads." this has got to be bs in the case of the clunk / thud noise. i've got two friends with mdx's and no [xxx] noise... anyone care to comment? i'm considering taking ours in myself and see if i get the same run around. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr