Consumer Complaint Detail

CHEVROLET / IMPALA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003006587 Incident Date: Nov, 20 2003
Consumer's City: Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF52E239 Date added to File: May, 23 2021
Date Complaint Received: Feb, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 23 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brakes made grinding noise when applied ( 7403 miles ), pulsation heard and felt,right rear rotor severally pitted,turnedremaining 3 rotors and sanded pads.performed road variation test on tires right front failed and was replaced. at 15334 miles same problem, surface of rotors found to be very corroded,resurfaced front brake rotors and replaced rear brake rotors, also sent a product report to gm and attention of shop foreman and factory rep. at 18728 miles rotors corroded again resurfaced.this is third time for brake problems i am not confident in driving this 2003 chev impala and i have heard numerous complaints for the same problem ( unsafe ) the factory rep. offered me $1000 voucher toward a new car. i have all the names and documention in my files.*ak