Consumer Complaint Detail

PONTIAC / GRAND AM / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003007128 Incident Date: Sep, 23 2003
Consumer's City: MOUNT WASHINGTON Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the owner of a 2000 ponitac grand am. last year i noticed that my coolant was leaking and took my car in for repair. after performing a pressure test on my system, the mechanic could not find the leak. i have since had trouble with coolant loss and occasionally have to add coolant, and have noticed evidence of leakage in my engine compartment. after some internet research and exploring some grand am owner sites, i have learned that there is a common problem with the upper and lower manifold intake gasket deteriorating and allowing coolant to leak out, causing a costly repair of over $1,000. in some instances, the coolant has mixed with the oil and ruined the engine. some grand am owners have petitioned general motors to recall the gaskets but so far there has been no response. i have not yet had the gaskets replaced on my car but after further examination i believe this is my problem. grand am owners like myself hope that gm will make this decision to take care of its customers and take the necessary steps to maintain consumer trust and loyalty. *jb