Consumer Complaint Detail

TOYOTA / COROLLA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003011709 Incident Date: Sep, 30 2003
Consumer's City: HUNTINGTON Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: COROLLA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1NXBR12E4XZ Date added to File: May, 23 2021
Date Complaint Received: Mar, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 toyota corolla le (bought in tampa, florida in august 1999), which came equipped with electric locks and remote door entry. on october 1, 2003, i came into toyota of roswell to have the driver side door mechanism repaired. a day before, the drivers side door handle had lost its rigidity, and i was concerned that there possibly could be more serious consequences if i did not fix it immediately. the part was not available, so it was ordered, and the work was completed the next day (for $124.50). the repair work enabled the door handle to function more or less normally, but the mechanical feel and function of the door handle was not the same as before, or even similar to the passenger side door handle. i came in on october 7th to have the handle adjusted because it was not working correctly. the mechanism would either stick in the locked position, which would require opening the window to open the door from the outside (which sometimes did not work either); or the door mechanism would stick in the open position, and not allow the door to close properly. i came in two more times on november 24th, to try to adjust the door handle. after the last time, i got tired of going in to just be told ?it is an intermittent problem, and we have no clue what caused it, but it seems to be working now?. this problem, i believe, is a latent defect in the door lock casting of the handle assembly. none of these problems stated above existed prior to my coming to toyota of roswell for rectification of a latent defect in the door handle assembly. i now live in new york, and the door causes problems during the cold weather ? it has seized in the locked and unlocked position, which would be a serious problem in an emergency. i have taken the car into the toyota of huntington, and they said that the problem was the internal lock mechanism and not the handle. but, the handle appears to have a crack in it, and i suspect will break soon. *ak