Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003014130 Incident Date: May, 31 2003
Consumer's City: RONKONKOMA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEHF21A220 Date added to File: May, 23 2021
Date Complaint Received: Apr, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Shortly after the second oil change, 10000 miles the exhaust system started making noise. it started as a loud sound from the muffler and now has become a rattling sound and loud exhaust noise. the banging/rattling sound is worst during left hand turns. dealer stated we damaged the exhaust pipe and the brackets needed repair $175. the mechanic was unable to show me any physical damage to the exhaust system. i noticed the new highlanders have a different and smaller muffler which does not bang into adjacent parts. i wonder if i am not the only one with this problem.*ak