| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003014549 | Incident Date: Sep, 10 2003 |
| Consumer's City: STONE MOUNTAIN | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: INFINITI | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JNKBY31A5YM | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 21 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dear sir or madam: i have an infinity q45 anniversary edition, year 2000, with approximately 90,000 miles on it. i have a problem with the transmission shifting "hard" from 1st to 2nd gear first thing in the morning, when the car is "cold". note: this happens in the summer also, so don't be misled and be aware, this phenomenon started long before 90,000 miles. i have had it back to the dealer a number of times; they have checked with test equipment and have experienced the problem and told me this is "normal". i don't think an automobile of this caliber and cost should feel like someone has thrown a "brick" in the transmission and it feels as though it is about to come apart. really, the effect is very disconcerting and unnerving. when i purchased this automobile, i was convinced to purchase an expensive 100,000 mile extended warranty to cover such incidents if they were to occur. is the dealer trying to give me the run around and waiting for the warranty to expire? do they know what they are doing? the dealer himself reported to me they have seen other autos like mine with the same problem. is this considered "normal"? i consider this a statistical anomaly. are there any service bulletins that have reported a similar problem? [xxx] my dealer is: troncalli infinity 1625 church street decatur, ga 30033 thanking you in advance for your consideration. [xxx]. [xxx] [xxx]. *ak *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
