| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003016309 | Incident Date: Jan, 14 2003 |
| Consumer's City: CAMBRIDGE SPRINGS | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Isuzu Technical Center of America, Inc. |
| Model Name: VEHICROSS | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JACCN57X7Y7 | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 16 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 14 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2000 vehicross by isuzu. i bought it new 1/01. on 1/15/03 @ 22,449 miles the power window mechanism on the passenger's side had to be repaired due to a failure of the track alignment. *ak it cost me $0 to fix as it was still under warranty. however, it failed again soon after. upon coming in contact with an organization of several hundred vehicross enthusiasts i discovered that this type of window failure is epidemic with this model car. some of the owners have had multiple failures -- i.e., the windows have been fixed only to fail again, sometimes three or four times. at the moment i have 46,000 miles on the car and now the passenger's side window is beginning to fail. i have contacted isuzu but they deny there is a problem. on the other hand i understand there are official documents by isuzu that do recognize this problem. since there was a limited distribution of this particular model car -- somewhere in the area of 4000 plus over a four year period -- it appears the window failure rate is a high percentage of that total number. i would ask that the department investigate this problem, including investigation of the internal isuzu document mentioned above. if there is, as it appears, a design flaw in the window mechanism, then there are hundreds of vehicross owners who have improperly been charged to repair it, sometimes multiple times. |
