Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003017042 Incident Date: Apr, 21 2003
Consumer's City: DENVER Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:turn signal:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 21 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After sitting in a turn lane for 2-3 minutes with turn signal on, wisps of smoke began coming from steering column. upon repeating the scenario in driveway same wisps of smoke were observed, and orange glow could be seen inside steering column when looking through cracks around hazard warning flasher button. in both instances, turn signals being turned off stopped the smoke before any damage could be done. vehicle was taken to dealer, and turn signal module was replaced. old part was not returned to me. dealer service manager stated the module had shorted out.*ak