| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003017257 | Incident Date: Dec, 02 2003 |
| Consumer's City: CLEVELAND | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: INTREPID | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B3HD46R5WH | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 28 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 02 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a 1998 dodge intrepid in order to go to medic school in 2004 from jd byrider in cleveland,ohio on december 3,2003. in january the car started to have a rough idle after i would drive it around the city to do things. (e.g. banking pick up children and other stuff.) i took the car back then and kept to run some test but they said it would not do what i said it would. so after this went on for about 3 more times the service manager sent the car to deacon's chrysler to have them work on it. deacons did about $1000 worth of work on it and i got the car back. once spring arrived in cleveland i began to notice white smoke coming out of my tail pipe whenever i would drive off from a light or stop sign or anything else after sitting there idle for a brief period. around my tail pipe was black oil sludge building up, and the car was burning up 1 quart of oil every 5000 miles. by now there is a new service manager at jd byrider and he put me on a oil consumption test to see how much oil it would burn over 3000 miles. meanwhile i was heavy into school i worked full time for cleveland ems on a 12 hour shift, had school 2 days out of the week and make all my clinical time. from january to november i put in over 18,000 miles, so in october when i had my third oil consumption test and the mileage was to high i was told that there was nothing that jd byrider or best extended could do for the car. (i recorded the conversation also) i asked for the records of my vehicle for when it was serviced by jd byrider and they "lost, misplaced the file. so i went to chrysler and had them print me a copy of the work and they still would not do the work on the car. in february of 2005 after leaving a medical seminar on strokes my 1998 dodge had a major breakdown. i was traveling at 65 mph when i lost power and a large rattling noise started banging under the hood. the car was towed to deacons the next day i was told the engine was no good and it would cost me $6500 . *ak |
