Consumer Complaint Detail

TOYOTA / PRIUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003020549 Incident Date: Nov, 14 2003
Consumer's City: SPARTANBURG Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems started in november 2003. had oil changed and an hour later all the warning lights came on in the vehicle. immediately returned to the dealership where it took 2 weeks to replace the fuel pump (37,000 miles). since then the car has been back to the dealership an additional 9 times to the current date (may 2005) for several different things. the computer has been replaced two times. the engine has been replaced. the injectors cleaned, then a few months later had to be completely replaced. the throttle body has been replaced. i have been driving the car when it would not acelerate and had to pull over in traffic. the first time the dealership said there were no warning lights when the car got to the dealership and they could not recreate the codes or situation so they could not do anything. the second time (april 2005) all four injectors were replaced as well as the mass air flow system. the car has been in the service department at our toyota dealership for a total of 17 times since the car arrived at approximately 180 days!!! 10 of those 17 times has been because the warning lights have come on. have entered into arbitration and we are awaiting an answer on the decision.