Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003023362 Incident Date: Nov, 30 2003
Consumer's City: NEWBURY PARK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GT64L6YB Date added to File: May, 23 2021
Date Complaint Received: Jun, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The headlights on our 2000 chrysler town & country awd van have faded to an unsafe dim level of light. we took the vehicle to the dealer and were told it wasn't under warranty. they wanted over $1000 to put all new headlight assemblies. we tried new bulbs on our own, but it didn't fix the problem. this vehicle is an expensive, top-of-the-line model and much too new to have something as important as headlights fail. we still feel they have dimmed and are not safe. this is the first complaint we have made. vin: [xxx] *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)