Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003023478 Incident Date: Nov, 23 2003
Consumer's City: GALION Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:fuel gauge system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased this 2002 ford explorer sporttrac in october of 2003, with 25,000 miles on the odometer. there have been four occasions that my vehicle has run out of gas, with the gasoline gauge reading between 1/4 and 1/2 tank reading on the gauge. i took the vehicle to donley ford in galion, ohio and they stated that there was nothing wrong with the computer. i was wondering why this item wasn't covered under the warranty. and i need to know what i must do to get this problem resolved? thank you for your consideration and i will hopefully hear from you.