| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003026615 | Incident Date: Jun, 23 2003 |
| Consumer's City: STEWARTSTOWN | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 1500 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:universal joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3D7HU18Z12G | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 28 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 13 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Vehicle has had to have universal joints replaced three times. each time, dealer indicated that this was a known problem and that there seems to be some defective parts out there. they indicated that if they are not replaced in a timely fashion, then damage could occur to the drive shaft. problem is noticed when vehicle is moved from a stopped position. there is a metal-on-metal knocking sound heard from under the vehicle (and felt). it happens one time during initial acceleration. sometimes felt while shifting gears as well. vehicle purchased april 2002. first replacement was 06/24/03 at 33,716 miles second replacement was 04/01/04 at 54,257 miles third replacement was 07/14/04 at 62,636 miles. i now have 84,000 miles and it looks like it is happening again. the vehicle is out of warranty and i am sure i am going to get soaked by dodge for this one. i have had many problems like this with the vehicle and poor dodge service has caused the problems. in the past i kept telling them something was wrong with the suspension. when they found nothing wrong with the suspension, they could have looked a bit further but they did not... it ended up costing me 2 new tires (the old tires only had 20k on them and were worn beyond belief). it was an alignment issue. the dealership in question is stetler dodge in york, pa. i had a blower motor problem in the past they ignored (turned out to be a recall item), bad amplifier, brake problems and the vehicle floats all over the place when hitting little bumps. hard to control. |
