Consumer Complaint Detail

MERCURY / MERCURY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003028719 Incident Date: Aug, 30 2003
Consumer's City: STROUDSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MERCURY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DU86W62Z Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vechicle hesitates and bucks when accelerating from a dead stop such as a stop sign/traffic light or increasing speed to pass or go up hill. we have repeatedly complained to the dealership from the time of purchase. prior to june they told us nothing was wrong but this past month they did a download. it worked properly for 1-2 days. we've heard the same complaint from others. our fear is that one day we will get in an accident if it dies all together in the middle of entering a street or passing someone on the highway. the liftgate did shatter in my son's face in march '04. the dealership at the time denied it was a recall and we had to fight with them for a long time as well.