Consumer Complaint Detail

HYUNDAI / SONATA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003030028 Incident Date: Nov, 27 2003
Consumer's City: Consumer's State: MI
Vehicle Transmission Type: MAN Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHWF25S13A Date added to File: May, 23 2021
Date Complaint Received: Aug, 11 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 27 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the vehicle is a 2003 hyundai sonata. the cruise control will not hold. consumer will set it for 70 mph on the interstate, and it allowed the vehicle to go up to 85 mph before the consumer noticed it. the speed increased gradually, which was why the consumer did not notice it at first. this problem occurred at least 6 times, and always on a level road. it happened in various conditions, and at a variety of speeds. consumer contacted the dealer, who told him he was not allowed to replace it. when contacting the manufacturer, they told him that they would not replace it. the dealer told the consumer that it was normal for the cruise control to be off by 5 mph +/-. the consumer mechanic to him that his vehicle's cruise control was off by 7 mph below the set speed. the dealer has not been able to duplicate the problem, therefore they have been unable to fix it. this was the only safety issue the consume has with this vehicle. *ak the air bag light illuminated and the consumer had problems with the vehicle's headlight. the dealer repaired both problems. *nm