Consumer Complaint Detail

DIAMOND CARE / DIAMOND CARE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003031027 Incident Date: Sep, 02 2003
Consumer's City: Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: DIAMOND CARE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA3AY26C21U Date added to File: May, 23 2021
Date Complaint Received: Jul, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 26 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 9/3/03 my 2001 mitsubishi mirage would not idle and kept cutting out every time you came to a stop. i took it to rick case @ 18300 rockside road, bedford, oh 44146 because this is where i purchased the vehicle. the car had 30563 miles. they replaced the idle speed control motor and valve, fast idle air which was under warranty. then on 10/6/04 the same exact thing happened to the car. this time the car only had 46013 miles. i had to pay for the same exact repair which cost me $520.39 which is outrageous. they say it was different but when i got the invoice both invoices have the same parts and same description on what they replaced. i have both receipts. i think i was ripped off and that they should have replaced it since it was the same problem. i bought a new car hoping i could at least get several years without headaches but that's all this car is and i will never purchase another mitsubishi and especially from rick case in bedford ohio. also, on 6/11/03 i took the car in for front drivers and passengers door hinges to be replaced and the rear door belt molding to be replaced because it was coming off. both door hinges were replaced but they kept my car for 3 days. now its july 2005 and my drivers door won't shut and the door light stays on and the door is off alignment. the door hinge is gone again. i hate to take my car in again and be charged again and again. shouldn't this be covered because they did the same exact work in 2003. *nm