Consumer Complaint Detail

VOLVO / V70XC / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003032434 Incident Date: Jul, 23 2003
Consumer's City: WARREN Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D7Y2 Date added to File: May, 23 2021
Date Complaint Received: Aug, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the summer of 2003 my wife's 2000 volvo v70 xc suffered a failure of the electronic throttle control system. i was driving at the time and the engine power decreased abruptly causing the vehicle to slow down. fortunately, there was little or no traffic in the vicinity of the failure so that i was able to pull off the road. i turned off the car and then restarted it. it worked well enough to get me back home. i got quotes to fix the system and was told at the time that it would cost around $1000 to replace the part. the car had about 80k miles when this occurred. i didn't need the car to be in service and so waited until the summer of 2004 to have it repaired. i was also pretty upset at the attitude of the volvo people who told me that the part was out of warranty (which it really wasn't since it is part of the emissions systems and therefore must last at least 80k in ct and that if i could afford to repair the car i shouldn't have bought it. the cost for the repair was around $1200. this failure, in my opinion, causes an unsafe condition. i can only imagine what the outcome would have been had i been driving in heavier traffic. the car would have suddenly died and if i were in the passing lane, there would no way to get to the roadside. no telling what would have happened. also, this part should last for the life of the car. i have never heard of a mechanical throttle system ever failing. the mechanical systems will give ample warning before failing so that corrective action can be taken before it becomes hazardous. this condition came on so suddenly it was unsafe. *nm