Consumer Complaint Detail

CHEVROLET / IMPALA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003032616 Incident Date: Dec, 30 2003
Consumer's City: NIANTIC Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF52E139 Date added to File: May, 23 2021
Date Complaint Received: Aug, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 28 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer complained about acceleration problems. the vehicle accelerated even though the foot was off the accelerator pedal. this happened 5 times in the past years. the accelerator only did this when the car was running for over 30 minutes. previously, the engine could run for over 2 hours before this would happen. the car was in the shop 3 times, and the dealer had not been able to find the cause of the problem. dealer performed a diagnostic test. but this did not lead to any information. they cruise control module was replaced after testing was done. the dealer suggested that consumer bring the car i when this problem occurred. consumer contacted gm. they would document the claim and the vehicle 's history and that was all they could do. consumer took the vehicle to 2 dealerships, and neither could find the cause of the problem.*ak