| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003032632 | Incident Date: Dec, 26 2003 |
| Consumer's City: CHARLOTTE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volvo Car USA, LLC |
| Model Name: V70 | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: YV1SW53DX11 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 04 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: May, 20 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 5 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: consumer was traveling from charlotte to cincinnati in 2001 volvo v70 when vehicle suddenly lost power . could not drive faster than 20 mph. was able to exit onto the highway shoulder. message light said performance reduced, but there was no explanation for this message in the service manual. volvo roadside service claimed to be unaware of what could be wrong, as did the nearest dealer. after twenty minutes the car restarted and ran well for two days . this was a holiday weekend and consumer could not obtain service. however, on return trip to charlotte vehicle experienced the same failure 4 or 5 times, a very scary and dangerous condition for interstate driving. when consume r scheduled an appointment with local dealer service department the service manager claimed to be unaware of any such problem with other volvos. by the time consumer arrived for the appointment she researched the issue on the internet and learned about the electronic throttle control module (etm) failure. the service department again denied knowing about this failure but adnitted that the throttle failed on this vehicle. it was replaced at a cost of over $900. consumer attempted to pursue compensation and a recall due to safety issues but volvo refused to discuss the matter with consumer. *ak |
