Consumer Complaint Detail

LEXUS / ES300 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003032794 Incident Date: May, 15 2003
Consumer's City: PACIFIC PALISADES Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBF30GX30 Date added to File: May, 23 2021
Date Complaint Received: Aug, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since i purchased the car, i have been complaining about a hesitation and stuttering when accelerating after a slow-down or a stop. i was told there was nothing wrong several times and more recently have been told it is a design flaw in the computer-controlled accelerator and cannot be fixed. i have several times had a close call on the freeway when i needed to accelerate quickly and the car hesitated before accelerating. i have not had an accident, but have been very frightened by the delay in performance. i have had 2 previous lexus es 300's that did not have this problem. *nm