Consumer Complaint Detail

DODGE / INTREPID / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003033724 Incident Date: Oct, 05 2003
Consumer's City: GREENVILLE Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: INTREPID Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3HD56J6WH Date added to File: May, 23 2021
Date Complaint Received: Aug, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The ignition lock on this vehicle will surrender the key in any position. though the dealer has replaced both a push rod in the shifter and the shifter itself per chrysler recall campaign c45, the key continues to come out of the lock in the acc, off, run, and start positions. the dealer's service department suggested the fault is in the lock cylinder, though that was not covered under recall campaign c45 and was not replaced. note that the cylinder will not turn to the lock or acc position without the shifters being in park and the shifter also will not come out of the park position with the lock cylinder in the lock or acc position nor has either of the above failures ever occurred in this vehicle. the problem with the key coming out however was already occurring by the time the recall notice was first received but the vehicle was just now taken to the dealer for servicing due to a lack of alternate transportation and scheduling conflicts. *nm