Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003034561 | Incident Date: Aug, 16 2003 |
| Consumer's City: TULSA | Consumer's State: OK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Wheels:lugs/nuts/bolts |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEGF21A430 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 16 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 13 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The locking lug nuts on the toyota highlander wheels break and fragment with sharp metal shards when they are removed with the matching lock lug socket and 1 foot wrench without any abnormal torsion. the equipped lug wrench is exactly 12 inches long (lever length). the lug nuts when broken cannot be removed to change the tires. this has happened twice: once on the highway and the second time with a new matching socket and the 12" wrench. the original locking lug nut had to be drilled off by the dealer. the person applying the torque weighs 153 lbs. patrick vanschoyck, m.d.*ak |