Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003036237 Incident Date: May, 31 2003
Consumer's City: NORTH EAST Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seat belts:integrated child seat
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44302R Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We've experienced problems with the middle row integrated child safety seats. several times, the tensioner on the seat would not work, and i had to pop the end of the seat back cover off to access the mechanism to free what the belt was caught on. i didn't completely remove the cover so i could see exactly what was happening. also, sometimes the buckle will not secure the belt plate. it will secure after several attempts, and we've recently noticed that it works better if we latch a particular side first, then the other side (5 point harness). i don't know if the mechanism sticks or if food or something got forced inside. these have both been recurring problems since we purchased the vehicle.*jb