Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003037674 Incident Date: May, 31 2003
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWGG83A7VB Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 vw passat tdi. the car had a "tv-12" recall, in which the ecm and intake manifold was replaced. within six (6) months, the ecm went out again, and vw "refuses" to live up to the warranty. 2) failure of this, does not diminish it's "crusing" capacity down the highway. however, there will be no power to pass safely, and much loss of power, when entering the 'exits'. consequently, a very possible situation results to have a terrible crash. vw knows about this, and only fixes it when "the customer complains". 3) the original intake was replaced, and ecm. however, vw will not put a 'new' ecm in, rather, they put in a "rebuilt" one. this is prone to human error, and that's why mine failed within five (5) to six (6) months. it 'goes out' constantly. *jb