| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003037805 | Incident Date: Feb, 28 2003 |
| Consumer's City: CHARLOTTE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1LNHM81WXXY | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Apr, 14 2001 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: As the car neared the end of its warranty, i had several failures. the air conditioning failed at 45000 mi., two coil packs failed under warranty. i was driving the car about a week before the final failure and it just lost all power. i barely got it to pull by holding it in low gear. it would barely move but i got it to a parking lot and left it for about an hour. when i returned it started up and drove just fine. i took it to the lincoln mercury dealer and they could find nothing wrong. about a week later my wife started to drive the car (cold) and almost got run over trying to leave the driveway. i was walking one block up the street and she pulled in and asked me to look at the car. it was running very rough just as before so i told her to take it back home and park it and take the other car. she did this, locked it and left. it had only run about 4 or 5 minutes. as i walked around the block i heard a car alarm going off and as i approached my house i saw the car on fire sitting just outside the garage, luckily i called the fire dept and they came and put it out but it was destroyed. the car was maybe one month out of warranty so i called the dealer, the regional ford rep and a retired ford rep i know. and none of them would talk to me, return phone calls( in the case of the regional ford rep) i called detroit to the executive offices of ford and a lawyer told me it was not their problem and to file a claim with my insurance company. he would not even send someone to inspect it. the insurance company paid off and i tried to get them to investigate to find the problem but i don't know what they did. the fire was obviously electrical but i don't know more. the car was a 1999 lincoln town car so the present recall doesn't cover enough cars. *jb |
