Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003039273 Incident Date: Aug, 28 2003
Consumer's City: CHESTERFIELD Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNFK16Z63G Date added to File: May, 23 2021
Date Complaint Received: Sep, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Check engine light illuminated after 300 miles travel. hard shift from first to second (felt like transmission dropped from vehicle. this first occurred six months after purchase of 2003 chevrolet suburban (new). dealer re-programmed transmission control module. same problem on return trip four days later, and six more times in the past 2 1/2 years. four separate gm dealers, in two states, have attempted fix via: 1. re-program tcm, 2. replace transmission solenoid, 3. replace transmission valve body and re-program tcm. still not fixed.*jb