Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
1 Injured
Investigations
2 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003039621 Incident Date: Feb, 13 2003
Consumer's City: TUCKER Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 1FMZU32E9XU Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 31 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact owns a 1999 ford explorer. the vehicle was inside of the contact's mothers garage the night that mother's house caught on fire. the cause of the fire was unknown, but is still under investigation. this occurred on february 14, 2003. the fire department was contacted because the house burned down, and was currently doing an investigation on the house. the house insurance company also did an investigation , but it was left undetermined. the vehicle completely burned. could not even tell what color the vehicle was. there where no indicator lights on prior to this. the cruise control was working before this happened. the vehicle had not been driving unusually. the vehicle had been parked about three to four hours before it caught on fire. there where two deaths in this fire and one person injured. the fire was reported to the police. the fire department stated that the fire was started in the back part of the house. it has been undetermined of what caused the fire. the kitchen appliances were inspected and not found to be the cause of the fire. *ak