Consumer Complaint Detail
FORD / EXPLORER SPORT / 1999
2 Injured
2 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003039703 | Incident Date: Feb, 13 2003 |
| Consumer's City: TUCKER | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: Yes | Persons Injured: 2 |
| Vehicle's VIN#: 1FMZU32E9XU | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 21 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Mar, 31 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 2/14/03, i woke up screaming that i smell smoke. my fiance jumped up, and we screamed for everyone to get out- because the house was on fire. the house burned down with me breaking both ankles and my 2 oldest children dying. for two years i never knew what happened. the cause was left undetermined. there were so many holes into what happened that night. everything was investigated, even the stove. nothing leads to the fire, except for the 1999 ford explore truck that was parked in the garage. no one inspected the truck because they knew nothing about the cruise control switch recall. i feel that had we known about the ford cruise control switch, we wouldn't have parked the car in the garage. these vehicles need to be thoroughly looked into, because the place of origin was in the area of the garage. |