Consumer Complaint Detail

VOLVO / TOW HITCH / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003040527 Incident Date: Jun, 24 2003
Consumer's City: CROFTON Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: TOW HITCH Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56DXY2 Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 26 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The electronic throttle module (etm) has failed twice on my 2000 volvo v70xc. the first time it was still under warranty, the second was about 17k miles after the first. both times it failed while driving on highway at high speed. both times engine stalled in traffic. both times managed to get to shoulder, restart, and get home with car alternately surging and stalling the whole way. both times had my preschool age twins in the car and didn't feel it safe to stop on the shoulder to wait for help. also, would have had a difficult time getting them home safety (in their car seats). then had car towed to dealer for repair. first failure - car mileage was 41,222, repair date was 6/25/03. quote from annapolis volvo service receipt: "ets lamp comes on and vehicle surges badly, almost stalled. internal fault inspected and found codes ecm903f/904d/9150/9160/904c. tested and replaced elec. throttle module" this work was done under warranty. second failure - car mileage was 58,611, repair date was 3/15/05. quote from annapolis volvo service receipt: "ets light is on internal fault volvo goodwill warranty-volvo to pay parts dealer labor checked and retrieve code-ecm 959f, 903f-traced and found internal fault in etm, replaced etm, reload software and clear codes. *jb