Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003041829 Incident Date: Jun, 24 2003
Consumer's City: EAGLE Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3GNFK16T71G Date added to File: May, 23 2021
Date Complaint Received: Oct, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On june 25th, 2003, my wife hit another car with our 2001 chevrolet suburban. the driver of the other vehicle was injured. my wife said that she pressed on the brakes and they went to the floor. our suburban slowed but didn't stop. i told her that she needed to remember how heavy the suburban was and that it was probably because the truck is so heavy and not an issue with the brakes. there was a police report filed, and my wife was ticketed. early in march 2005 i was driving our suburban and an oncoming vehicle made a left turn in front of me. i slammed on the brakes and they went to the floor. i turned to the right and missed the other vehicle by inches. luckily i avoided hitting the other vehicle and nobody was injured. i took the suburban to a local shop and they suggested flushing and changing the brake fluid, which we did. last month (september 2005) my wife was driving the suburban and the brakes did the same thing again. we no longer feel safe driving this vehicle. we are making a 450.00 car payment on a vehicle that is not safe to drive. *jb