Consumer Complaint Detail

TOYOTA / CROWN / 1968

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003041948 Incident Date: Sep, 02 2003
Consumer's City: MATAWAN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: CROWN Model Year: 1968
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF30K52U Date added to File: May, 23 2021
Date Complaint Received: Oct, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 25 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Severe vibration in steering when brakes applied 20+ months after purchase. brought to dealer, deformed rotors, machined front disc brakes & replaced pads. when braking after this, vehicle pulled to the left. 24 months later had same severe vibration/brakes again. researched complaints nhtsa site..many have same complaint to dealer again & they wanted to charge me $99 to diagnose. i said no & the mgr steve said we don't charge that fee for brakes. i advised i knew of tsb's issued for this car & shouldn't have same problem from 2 yrs ago. he said only 1 yr warranty on prev work, but he would take a look. he said my rotors were warped & could not be machined again, only replaced, however brake pads are replaced when they are 2 ml & mine were at 7-8, & safe so either replace rotors & pads $469 live w/ vibration until pads worn down to 2 ml then do brake jobe. i advised i knew of tsb's for this problem & he said he already checked & there aren't. i said check again & after waiting told me there was a tsb but it had expired but in an act of "good will" he would order the part and do the repair to both front brakes free. i made an appt & went for repair. repair order said only one side rotor and pad replaced. now when i approach hgwy speed of 60-65 mph, steering wheel shimmies. people are having accidents due to these brake problems according to nhtsa complaints & nothing is being done! i worry someone will be hurt because this problem is not deemed worthy of a recall. the design of the brakes is a problem. *nm