Consumer Complaint Detail

FORD / EXPEDITION / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003042037 Incident Date: Jul, 01 2003
Consumer's City: SYLMAR Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17LXWL Date added to File: May, 23 2021
Date Complaint Received: Oct, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 19 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 1, 2003 while driving on freeway i heard a loud pop followed by a loss of power. i had the vehicle towed to galpin ford. i was told the #2 spark plug blew through the head gasket. total repairs paid were $4059.99. approx. 1 month later spark plug #4 on the other head blew. not wanting another 4 grand bill i towed the vehicle to dodge brothers where i was charged $402.95 to insert a heli-coil for the one spark plug hole. on 11/10 a 3rd plug bew. knowing that i still had two more plugs that could blow my wife towed vehicle back to galpin. when told repairs would be in excess of $2500.00 she broke down and got them to reduce the cost to $874.00. total costs with tow and rental 5,736.94. *nm