Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003043386 Incident Date: Mar, 08 2003
Consumer's City: RICHMOND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU54F72Y Date added to File: May, 23 2021
Date Complaint Received: Oct, 19 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 07 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact purchased a used vehicle two years ago, and the second day after purchasing the vehicle there was a roaring noise from the front of the vehicle. the dealer said this was a problem with the front tires ,and the dealer replaced both tires. about two weeks later the noise returned. the vehicle has been to the dealer numerous times for numerous repairs. the vehicle would jerk to the right which caused the contact to hit a curb. there were no injuries but a police report was taken. there have been multiple repairs to the wheel bearings and joints which have not corrected this problem. also the motor mounts and axles have been replaced in hopes of correcting this problem. the dealer has never been able to accurately repair the vehicle. currently there is a need for new rotors and more tires. the vehicle continues to have a roaring sound like a locomotive as noted by the contact. *ak update 1/11/2006 - *nm