Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003044204 Incident Date: Oct, 26 2003
Consumer's City: JOPPA Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Turned on seat heater to 1 while waiting for car to warm up. noticed a burning smell and felt a hot burning sensation on my buttocks. turned off seat heater and got out of the car. there was a 5/8' hole burnt through the seat with some smoke still coming out of it. the seat heater had been on less than 1 minute. will contact dealer later today to resolve the issue. cw. *nm