Consumer Complaint Detail

VOLVO / S80 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003047131 Incident Date: Feb, 23 2003
Consumer's City: OAK RIDGE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S80 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1TS94D7Y1 Date added to File: May, 23 2021
Date Complaint Received: Nov, 17 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 15 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The contact owns 2000 volvo s80. purchased it under an extended warranty certified used car program from clayton volvo in knoxville tennessee in april 2001. several months later, while the car was still under warranty, the car died in the middle of an intersection. after towing it to the dealer it was discovered the electronic throttle module wasfilled with carbon. that unit was replaced under warranty. a couple years later, the car again died. this time it happened in a parking lot. thankfully, in both cases it happened in a safe situation. again, the etm was determined to be the problem. but, the warranty had expired. the dealer and the manufacturer refused to recognize that the problem was an ongoing issue. this time the contact was forced to pay nearly $1000 for repairs. it was the contact's understanding that information was being collected on this problem, so he felt compelled to add this complaint. although had specific dates available , the contact could check my records and provide them if necessary. *nm. x-ref 10131424, 2 etms installed, smch. *ak the throttle body was cleaned twice and the mass air flow sensor was replaced. updated 12/07/05. *jb