Consumer Complaint Detail

CHEVROLET / VENTURE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003050865 Incident Date: Dec, 10 2003
Consumer's City: CORAL SPRINGS Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E8WD Date added to File: May, 23 2021
Date Complaint Received: Dec, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 17 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For the 2nd time since the date noted below, i am experiencing intake manifold failure on my 1998 chevy venture. in 2003 it was replaced while the vehicle was still under warranty at 34,000 miles. now, just shy of 2 years later, and at 53,000 (at my own expense and a cost of $1200.00)) it needs to be replaced again. the reason i am contacting you at this time is that gm does not recognize this as a recallable issue with their vehicles. i spoke with glen kuniyuki on 12/7/05, and sylvia jabouin on 12/8/05, at gm customer service. they said that since this was not a recallable issue and until such time that the nhtsa made them recall the vehicles involved, that they simply were not going to recognize that this is a common problem to gm models, and recommended trading it in for a newer model. while researching this problem, i found several websites where many other gm customers are experiencing the same repetitive problem with no satisfaction from the manufacturer. i am providing you with only four, but there are many out there. (http://forum.freeadvice.com/archive/index.php/t-194703.html http://www.consumeraffairs.com/automotive/gm_intake_manifold.html http://www.consumeraffairs.com/automotive/gm_dexcool.html http://sfdiscussions.proboards32.com/index.cgi?board=lemon&action=display&thread=1089240579) your attention and response to this matter will be anxiously awaited. *nm