Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003055273 Incident Date: Jul, 10 2003
Consumer's City: LOS GATOS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU66E92U Date added to File: May, 23 2021
Date Complaint Received: Feb, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 19 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear differential bearings have gone bad. the complete differential was replaced in july, 2003, september 04, and in an attempt to do something different to fix the problem the drive shaft was replaced in october 2005. now it is february 2006 and the bad bearing noise is back. we are taking it into the dealer yet again for the same problem. we are also going to notify ford and the california consumer protection agency and bbb. *jb