Consumer Complaint Detail

HONDA / ACCORD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003058433 Incident Date: Mar, 07 2003
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 27 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Over the course of 3 years, with less than 27,000 miles, we have complained about the brakes on this car too many times to remember. we first noticed a squeaking sound at 4,000 miles when releasing the brake pedal with the car at a complete stop. we took the car to the dealer to have the brakes checked. they said the brakes were cold and the noise was normal. this noise continued and a second noise, much louder and resembling a "sticking caliper" began to occur when turning and applying the brakes. the dealer again did not find a problem. this was at 11,000 miles. later, another mechanic said there was a "hot" spot on the rotor from braking too hard and this was causing the noise, though no remedy has been found. the brakes have always felt soft and the noises continue, though i do not believe the dealer ever checked the rotors or did a proper inspection. now at 26,400 miles the pedal feels like a sponge and i am going to have to pay someone else to check the brakes again. sometimes the brakes grab very hard, sometimes they seem not to grab at all. honda needs to recall the cars or provide free brake inspections to insure the car will stop as expected. this is an accident waiting to happen and others have also complained of the same problems. the brakes have not completely failed, but we have had to assume they will not stop the car as they were advertised, in a reasonable distance relative to speed. no parts have been replaced or corrective measure completed despite several requests to the dealer (most while the car was supposed to be under warranty). *nm