Consumer Complaint Detail

GMC / YUKON XL DENALI / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003065869 Incident Date: Mar, 21 2003
Consumer's City: KENOSHA Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: YUKON XL DENALI Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:hub
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKFK66U33J Date added to File: May, 23 2021
Date Complaint Received: May, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 gmc yukon denali had just over 63,000 miles on the odometer. i am the original owner of the vehicle. the majority of the driving has been on paved roads/highways. the hub assemblies (both sides) began making a noise in march of 2006. since the vehicle was out of warranty, i took it to a local certified auto repair facility and had them look at it. they told me that both front wheel hub assemblies were in immediate need of replacement and that there was a danger in driving the vehicle. i had the work done on march 22, 2006. to the best of my knowledge the failed parts are still available. i contacted the bbb who, in turn, referred me to the gmc customer service office. after contacting these people they file a report #1-408898915. they indicated to me that gmc would do nothing for me due to the facts that the vehicle was out of warranty and that i had not used a gmc dealer for the repair work. the repairs were #613.59. the dealer would have charged me approximately $1,000 for this same work. they did give me the address of the gmc divisional office in michigan and suggested that i contact them to see if they will do anything for me. i will do this, but i have not done this yet as i do not anticipate a positive result from my efforts. i feel that this is a defect of the parts and/or vehicle. especially since both the brakes and the tires out lasted the wheel assemblies. there should be an "implied warranty" that major components like these have a life expectancy that exceeds the written warranty. *nm