Consumer Complaint Detail

GMC / SAVANA 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003076162 Incident Date: Feb, 20 2003
Consumer's City: SHREVEPORT Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SAVANA 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTFG29T131 Date added to File: May, 23 2021
Date Complaint Received: Aug, 20 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 20 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 35 mph the transmission failed. the vehicle was taken to the service dealer where parts in the transmission were replaced. after 90,000 miles, the transmission ceased to operate again. the vehicle was taken to a different service dealer who offered to replace the transmission if a warranty package was purchased and the transmission was replaced. during this visit to the 2nd dealer, a diagnostic test was performed where the tail light was discovered not to be working. there was no repair work performed for the tail light. the contact also expressed that one day the driver seat belt would not unlatched so the seat belt was broken to release the contact. the vehicle was taken to the service dealer for recall remedy #05113 pertaining to the seat belt. while at the dealer the remedy repair work was performed on the passenger seat belt but not the driver's seat belt. after the remedy repair to the passenger seat belt, it no longer worked properly. the service dealer was contacted; however the service dealer had to order the parts for additional repairs. also, while driving 25 mph the lug nut on the hub cap detached. the vehicle was taken to the service dealer where plastic lug nuts were installed and they detached again. when the vehicle was taken back to the dealer, the service manager recommended the lug nuts be glued on. the contact took the vehicle to a tire company who installed brand new tires and lug nuts.