Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003093985 Incident Date: Sep, 14 2003
Consumer's City: FREDERICKSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:electric power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJD733535 Date added to File: May, 23 2021
Date Complaint Received: Feb, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 10 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 kia sorento would loose power steering assistance when transitioning from moderate speeds (30-50 mph) to low speed (5-10 mph), such as when exiting a highway by slowing in a center turning lane and turning left in front of oncoming traffic. first occurance was at 19,000 miles (sept 2003), kia dealer was unable to replicate problem and returned the vehicle to me. problem continued intermittently until 30,000 miles (may 2004) when i returned to dealer and they discovered a tsb on this issue. dealer replaced p/s sensor and loaded improved software code. there were a number of near collisions due to this failure. *nm