Consumer Complaint Detail

TOYOTA / TUNDRA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003097073 Incident Date: Dec, 31 2002
Consumer's City: SLAUGHTER Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: TUNDRA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TBRT34142S Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 18 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 toyota tundra that has a manufacturer's defect in the braking system. this defect causes the front rotors to warp, which in turn causes my truck to shake violently during breaking and also hinders overall braking ability. after having my brakes serviced several times, i learned that toyota has issued a technical service bulletin addressing the defect in the braking system of my model truck and detailing how to fix the problem. the cost of said repairs exceeds $2000. i find it absurd that toyota recognizes the defect but refuses to execute a recall for the braking system. basically, the consumer is left with three options: 1) pay $2000+ to repair a manufacturer's defect; 2) pay for brake service about every 2 or 3 months; or 3) drive a vehicle with poorly functioning brakes. i, along with many others who have experienced the same problem as i, am currently driving a vehicle with poorly functioning brakes, because i cannot and will not afford the cost of either of the first two options. it remains beyond my understanding how toyota can get away with recognizing the problem with their vehicles but not atone for their poor craftsmanship. additionally, many other owners have reported that, while their vehicles were under warranty, their toyota service facility blamed the brake problem on individual braking habits. however, after their warranty expired, they informed them of the defect and offered to fix it at full cost. ridiculous. *jb