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NHTSA Complaint Number: 003097073 | Incident Date: Dec, 31 2002 |
Consumer's City: SLAUGHTER | Consumer's State: LA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
Model Name: TUNDRA | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 5TBRT34142S | Date added to File: May, 23 2021 |
Date Complaint Received: Mar, 01 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jul, 18 2002 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I own a 2002 toyota tundra that has a manufacturer's defect in the braking system. this defect causes the front rotors to warp, which in turn causes my truck to shake violently during breaking and also hinders overall braking ability. after having my brakes serviced several times, i learned that toyota has issued a technical service bulletin addressing the defect in the braking system of my model truck and detailing how to fix the problem. the cost of said repairs exceeds $2000. i find it absurd that toyota recognizes the defect but refuses to execute a recall for the braking system. basically, the consumer is left with three options: 1) pay $2000+ to repair a manufacturer's defect; 2) pay for brake service about every 2 or 3 months; or 3) drive a vehicle with poorly functioning brakes. i, along with many others who have experienced the same problem as i, am currently driving a vehicle with poorly functioning brakes, because i cannot and will not afford the cost of either of the first two options. it remains beyond my understanding how toyota can get away with recognizing the problem with their vehicles but not atone for their poor craftsmanship. additionally, many other owners have reported that, while their vehicles were under warranty, their toyota service facility blamed the brake problem on individual braking habits. however, after their warranty expired, they informed them of the defect and offered to fix it at full cost. ridiculous. *jb |