Consumer Complaint Detail

MERCURY / MYSTIQUE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003100482 Incident Date: Jul, 01 2003
Consumer's City: TEMPLE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP66L2XK Date added to File: May, 23 2021
Date Complaint Received: Mar, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 27 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that the 1999 ford mystique's dashboard was falling from the frame of the vehicle. she was afraid that the air bags may deploy while driving the vehicle, or the dashboard will fall into her lap while driving. she has contacted the dealership, and they informed her that were not responsible for repairing the dashboard under warranty because the vehicle was out of warranty. the contact feared driving the vehicle, and she thought that ford would honor the warranty. she did speak with someone at a chrysler dealership, and they quoted her a price of $2000, the contact stated that the vehicle currently had 29,000 miles. *ak