Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003115721 Incident Date: Dec, 09 2003
Consumer's City: Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:roof and pillars
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a leak in the frame of my vehicle, yet every time i bring it into the dealership in honolulu, they fail to locate this leak. when it rains, the front right floor of my jetta fills with water that seeps down into the frame from the roof. if i park the vehicle facing uphill, this does not happen, nor if the vehicle is parked on a level surface, only when facing a downhill slope. i don't know why this issue cannot be resolved by vw, but the past 10 times i've had my car in for service, it has never been resolved. *jb