Consumer Complaint Detail

DODGE / RAM 2500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003116054 Incident Date: Dec, 20 2003
Consumer's City: BEDFORD Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF23692M Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 01 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Have had nothing but trouble with my 02 ram 2500 truck. rear brake pads had nothing but rust holding the pads in place, had the turbo and fuel pump replaced, u-joints and yoke on 4wd shaft worn out and hanger bearing on rear drive shaft worn out at about 70,000mi, tail gate cable broke after only two years, when clicking from high beam to low beam occasionally all lights go out, cannot use heated mirrors because they will blow a fuse and i won't have any heat, and now all ball joints and tie rod ends are worn and need replaced. i bought this truck new with only 75 miles on it, when i had the fuel pump and turbo replaced at around 78,000 miles, my mileage increased from about 350 miles per tank to about 550 miles per tank of fuel. highway driving is much higher mpg. fuel gage no longer works, empty at half tank of fuel now. was quarter tank and empty. i'm sure the transmission will be next, i've been putting special fluid additive in that, this seems to help with smoothness of shifting and power. never ever will i waste my money on a vehicle made by the "big three" again. there is a good reason why toyota is taking over the market.*tr