Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003119476 Incident Date: Apr, 23 2003
Consumer's City: LAKE WYLIE Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 24 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 toyota sienna with a transmission shifting problem that has been occurring since i purchased the new vehicle back in march 2003. this problem is not just on this particular vehicle as i test drove several other new vehicles from the dealer where i purchased this. the problem with the transmission is that it doesn't know when to downshift to a lower gear, particularly between 0-15 mph. when it can't decide to downshift, you can't accelerate at all. this is very dangerous when in an intersection while attempting to make a left hand turn. i made several complaints through the toyota dealership back in 2003 and 2004. i was told that this is common with this transmission and that toyota was going to make a software change to fix this. it has not yet been fixed and i see that they now have the same problem with the camry. are they going to wait until someone gets killed before they do something? action needs to be taken by toyota to fix this issue with the camry's and siennas. *tr