Consumer Complaint Detail

JAGUAR / X-TYPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003120721 Incident Date: Sep, 09 2003
Consumer's City: Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: X-TYPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: SAJEA51D22X Date added to File: May, 23 2021
Date Complaint Received: Sep, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 10 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 jaguar x-type. the contact stated that she always noticed white smoke coming from the rear of the vehicle. during that time, she also noticed that the engine light was illuminated on the instrument panel and she smelled something burning. she took the vehicle to a local dealer and they stated that the smoke was not problematic. after a year of complaining about the smoke, the contact began experiencing failure with the gear box and noticed that the gear box fault light was illuminated. she then took the vehicle to another dealer and they replaced the transmission. she does not remember what caused the transmission to fail or the specific failures she experienced with the gear box. the failure mileage was 69,000 and current mileage was 75,000.