Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003122719 Incident Date: Jan, 30 2003
Consumer's City: PITTSBURGH Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44392R Date added to File: May, 23 2021
Date Complaint Received: Oct, 14 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 dodge grand caravan. while driving between 10-20 mph, the brakes squealed and made a grinding noise when applied. however, the vehicle still stopped normally. a police report was filed. the front brakes were replaced, the front rotors were cut, and the rear drums were cut and adjusted at 9,000, 22,000, 33,000, 45,000, and 61,000 miles. the dealer stated that the failure was caused by the brakes having a lot of weight on the front end. the failure mileage was 9,000 and current mileage was 67,000. the dealer stated power steering noise, vehicle revving on hills. updated 11/14/07 *tr